Alerts & Logs 4 Critical

Real-time incident monitoring and system diagnostics.

Critical Alerts

04 +2%

Active Warnings

12 -5%

MTTR (Avg)

18m -12%

Resolved (24h)

142 +18

Severity:

Type:

Status	Severity	Source	Incident	Time
error	Critical	payments Stripe API	Webhook Handshake Failure ERR_CONNECTION_REFUSED: Attempt to reach stripe-node endpoint timed out after 3000ms.	2m ago
warning	Warning	database Main DB	High Query Latency Slow query detected on users_metadata: 450ms avg response.	14m ago
info	Info	memory Build Srv	Deployment Started Production build trigger manual by user admin_ryan.	28m ago
check_circle	Resolved	dns CDN Edge	Cache Invalidated Global cache clear completed across 14 zones.	1h ago
error	Critical	lock Auth Service	Brute Force Alert 1,200 failed attempts from IP 192.168.1.104.	2h ago

Incident #INK-8842

Stripe Webhook Handshake Failure

Critical

schedule Duration: 0h 2m

psychology

System Diagnosis

analytics

Possible SSL Expiry

The "ERR_CONNECTION_REFUSED" on the webhook endpoint correlates with a SSL cert renewal job that failed at 04:00 UTC. Stripe is rejecting the handshake due to untrusted certificates.

Mitigation Steps

check

Identify failing microservice

Run manual Certbot renewal job

Restart Nginx edge proxies

Verify Stripe webhook replay

Activity Log

14:02:45 UTC

Incident Detected

Automated monitor `stripe-health-check` flagged 100% fail rate.

14:03:12 UTC

PagerDuty Notified

Tier 1 On-call engineer (Ryan S.) alerted via SMS/App.

14:04:30 UTC

Diagnostic Run

AI Analyzer suggested "Expired SSL Certificate" as primary root cause.